Shipping Methods

SHIPPING METHODS
All orders registered daily are processed within 1-3 working days and our company makes every effort to deliver them as soon as possible to the courier or transportation companies. The above period applies if all the products of your order are available in the same storage area and if there are no other reasons of force majeure such as extreme weather, strikes, pandemics e.t.c.
Orders placed at Nakas Music Cyprus LTD refer only to products delivered within the Republic of Cyprus.

► Courier


After your order has been shipped you will receive an email with your order confirmation and shipping confirmation, containing the voucher number under which your order was processed.
If your order has been delivered to ACS Courier, you can check its progress on the ACS website here by entering the tracking number.
All classical - electric - stage pianos, speakers, all electronic - acoustic drums and generally bulky items are excluded from the Courier shipping method.
If the value of your order is more than €59, then the transport is free for the whole region of Cyprus.
If your order is less than €59 and you choose shipment by Courier, you will be charged with a transfer fee of €4,90.
Free courier transport covers the delivery of your order to the nearest ACS store point (depending on the shipping address you specify when placing your order) and does not include assembly or installation of the products (where required).

Express delivery, at a flat rate of €25, from the headquarters’ warehouse in Greece to the Nicosia stores, within 3 to 5 days, for pre-paid orders and itemsnot available in Cyprus.

Bulky items such as Pianos, Speakers, Drums etc. are excluded.

► Transportation Agency

Your order will be shipped with the transportation agencies cooperating with NAKAS MUSIC CYPRUS LTD.
Upon shipment of your order, you will receive an email with the contact details of the transportation agency that was used for the shipment.
For orders more than €59 there is no charge, while for orders less than €59 there is a charge of €4,90.
Shipping with a transportation agency concerns bulky or heavy goods such as classical - electric - stage pianos, speakers and electronic - acoustic drums. In particular, for transfers of classical pianos, the free transfer applies to deliveries to a ground floor area with smooth access. In any other case, prior consultation and agreement is required for the charge of transportation costs.
The delivery of your order takes place on the ground floor, at the entrance of the building (as long as the delivery area is not difficult to reach).



► DELIVERY by the driver of Nakas Music Cyprus LTD (Only for deliveries in the Nicosia area).
Choose the delivery of your order by a driver of our company. For orders more than €59 there is no charge, while for orders less than €59 there is a charge of €3,50. Deliveries are made daily from 12:00 to 16:00, after the communication with the customer in order to book a delivery appointment.
Low volume orders (books, accessories, accessories) are excluded from this shipping method.
For your fastest and most effective service as well as the safest shipment, NAKAS MUSIC CYPRUS LTD. reserves the right to change the shipping method of your order.

► ONLINE MUSICAL SCORE
The online musical score is sent exclusively and only electronically to the email address you have stated at checkout after completing your order.

Cancellations of orders can be made before the time of shipment from the transportation companies and not after the relevant notification of the Order Dispatch Confirmation.
In the case of late cancellation of your order, there will be the corresponding shipping fee charged by our company.
For order cancellations, you can contact us at + 357 22 512088 (Monday-Friday 9am-5pm) and at [email protected] quoting your order number.