TERMS OF USE of the website www.nakas.com.cy

COMPANY INFO
NAKAS MUSIC CYPRUS LTD
VAT number: 10060212M
NIKIS 2K, 1086 NICOSIA
CYPRUS

1. INTRODUCTION
1.1 These Terms of Use constitute the terms and conditions of use of this website www.nakas.com.cy (hereinafter the "Website"), which is offered for use to interested parties (hereinafter the "Users") by NAKAS MUSIC CYPRUS LTD based in Nicosia on 2K Nikis Street (hereinafter the "Company").

1.2 The Website is addressed exclusively to Users over eighteen (18) years of age. Access to and use of the Website is subject to these Terms of Use (hereinafter the "Terms of Use"). Only the access and use of the Website constitutes full and unconditional acceptance of the Terms of Use. It is presumed that the User has carefully read, understood and accepted the Terms of Use, as well as the observance of the Cypriot and European legislation.

1.3 The above acceptance applies to all Users of the Website, ie (a) ordinary users (hereinafter referred to as "Visitors"), who have the ability to simply read, listen and view the content of the Website, and (b) registered users ( hereinafter referred to as the "Registered Users"), who will enter their personal data in order to take advantage of certain services of the Website, such as the possibility of participating in competitions.

1.4 Users remain personally and solely responsible for all their actions during the use of the Website. The Company is not responsible for any damage or loss resulting from the inability of Users to respect and follow this clause. However, the Users may be liable for damages or losses of the Company or third parties due to this weakness.

2. ACCESS TO THE WEBSITE
2.1 Access to the Website is permitted throughout the week and throughout the day, with the exception of the period during which access to the Website will be suspended due to maintenance of the Website, upgrade or interruption of electronic communication or other related cause . The Company does not bear any responsibility in case for any reason the Website is not available at any time or for any period.

2.2 The Company aims to update the Website regularly, and reserves the right to modify or renew its terms, conditions and content at any time. If necessary, the Company may suspend access to the Website, or terminate it indefinitely. The Company has no obligation to update material of the Website that may not be updated at a given time.

2.3 Users remain solely responsible for obtaining all necessary settings for access to the Website. In particular, Users bear the cost of their equipment and connection to the Internet, the cost of their maintenance and operation, as well as the full responsibility for their security and efficiency. Users must ensure that all persons who access the Website through their Internet connection are aware of the Terms of Use and fully comply with them.

3. ONLINE ORDERS
3.1 Each online order will be considered as a concluded contract only after the relevant mail is sent by the company confirming the start of the customer's order processing process.
The contract is not considered concluded before the company checks the availability of the products and their prices and sends the electronic memory that confirms the start of the processing process. The eNakas Music Store is Online with the Atlantis ERP computer program.

3.2 Order cancellations can be made before the time of receipt of the goods by the transport companies and not after the sending of the relevant information of the Order Shipping Confirmation. In case of late cancellation of your order, there will be the corresponding shipping charge as our company is charged (shipping and return). Returned products should be in excellent condition and in the packages as they were sent. Returns are not made to books and wind instruments.
Returns are also not made on products that are ordered on behalf of a customer upon deposit or payment and which do not belong to the Company's scheduled stock.
For order cancellations, you can contact us at +357 22 512088 or [email protected] stating the order number.
3.3a The customer who makes a purchase online (online) has the right to request a withdrawal and return of the product purchased through our online store within 14 days from the date of receipt. The product must be received by the company within 14 days from the date of dispatch of the withdrawal request. The product must be delivered in the same condition in which it was received by the customer, in its original condition, perfectly even, in its original packaging, unused, unopened, and without damage to the product or its packaging, accompanied by all its accessories and packaging. The return, in order to be accepted, must be accompanied by the original purchase documents (retail receipt, invoice). A return in which the product has obvious signs of use or abuse is not accepted. For products that are not returned in their original condition, with damaged packaging, opened, used, etc., whose value is deemed impaired, the company reserves the right to a corresponding impairment of the refund and always in accordance with the condition of the returned product. The customer is charged with the cost of returning the product. In case the product was sent to him without shipping charges, then he is also charged with the costs of his initial shipment to him. Product that was sold with an extra gift will have to be returned with the extra gift, otherwise the value of the gift will be deducted from the refund. The customer is responsible for any reduction in the value of the product resulting from handling that was not necessary to determine its nature, characteristics and function (Handling and examination of the product should be done in a way that would allow to the customer to carry them out in a physical store of the company). See in detail the terms and conditions of withdrawal here. You can download the relevant withdrawal request here.


Product returns are not accepted when:

-They concern Orders that were made electronically (on line) but are received and paid in a physical store of the network of Nakas Music Cyprus Ltd. as these do not mean distance sales.

-They concern devices that include software programs as well as any kind of material related to these programs in digital-electronic form for the use of which the buyer is required to activate or declare his personal data, actions by which the buyer becomes the only and exclusive user of the program. Devices include, for example, sound cards (audio interfaces), electric electronic musical instruments, digital audio consoles, and generally all machines used to create, play, edit, and record audiovisual material.
-They concern products that were ordered or manufactured according to the consumer's specifications (custom) or are clearly personalized.
-They concern wind instruments, microphones and books
-They concern products for which a special order was made on behalf of the customer after advance payment or payment and do not belong to the planned stock of the company

3.3b In case your product should be returned to our company, either due to a manufacturing problem or due to an incorrect shipment from our company, its return will be free of charge, at the responsibility and charge of the recipient, at NAKAS MUSIC CYPRUS LTD., 2K Nikis Ave., 1086, Nicosia.

3.4 In accordance with the provisions of the law concerning online shopping, the refund will be made within 14 calendar days from the date of receipt of the customer's withdrawal request and provided that the product has been returned. Our Company will return the purchase amount after receiving the product in its warehouses and checking it. The refund is made after the returned products are checked for their condition by the competent employees of the Company and our stores. The following applies to a refund:

-If the payment has been made by credit / debit card then the refund order is given directly by us and the money is credited to your card in 3-5 working days depending on the bank issuing your card.
-If the payment has been made in cash in a store of our Company then the money is returned with the return of the products.
-If the payment has been made by cash on delivery, the money will be refunded within 14 working days.
3.5 The time required for the execution of the order depends on the availability in the warehouse of Cyprus. The delivery time of an order differs depending on the shipping / receiving method you have chosen as well as the destination.
A. In case the products of the order are available in our central warehouse in Cyprus, the delivery time is 1 to 3 days.
B. In case the products of the order are available in our central warehouse in Greece, the delivery time is 7 to 12 days.

3.6 NAKAS MUSIC CYPRUS LTD is not responsible for any errors in prices, features or photos and reserves the right to change prices without notice. The transport of goods is the responsibility of the customer.

3.7 In accordance with Regulation 524/2013 (EU) and Directive 2013/11 / EU, the possibility of electronic settlement of consumer disputes with the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the unified all-union platform for electronic dispute resolution ( ADR platform), available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage. Please note that, for any problem in relation to the purchase made from our Website, it is possible to contact [email protected].

3.8 Orders and purchases made by Nakas Music Cyprus Ltd. concern only products delivered within the Republic of Cyprus and not outside it.

3.9 The company reserves the right to request a deposit of up to 50% or even full payment (depending on the product) for orders of products that are not available and do not belong to the planned stock of the company.

3.10 Orders for available products are processed immediately. Transfer of delivery of available items is done only by order of the customer and only if they are paid.
4. WEBSITE CONTENT - INTELLECTUAL PROPERTY

4.1 The Website and its content, such as indicative and not restrictive, trademarks and service features of the Company, distinctive title, domain name, source code, software, services offered, names, photos, images, graphics, texts , illustrations, audio and / or video files and audiovisual works, games, competitions, interactive applications, data, metadata, databases (hereinafter referred to as "Content"), are the exclusive intellectual and industrial property rights of either the Company or third parties with the Company and is under the protection of the relevant intellectual and industrial property provisions of Greek and European law and international conventions and treaties.

4.2 Content may be temporarily copied to the memory of a personal computer for easy reading. This Content is expressly prohibited from transfer, sale, assignment, concession (with or without consideration), commercial exploitation, copying, modification, reproduction, retransmission, transmission, distribution, sale or download by any way or means by Users and / or any third party. It is noted that these actions are indicative and not restrictive.

4.3 The above prohibition excludes the case of individual storage of a single copy of the Content of the Website on a simple personal PC (computer) for strictly-personal-private, non-public (with or without consideration) and non-commercial use and without deleting or altering the indication of origin, and without, by this action, infringing the intellectual or industrial property rights of the Company or third parties.

4.4 The ability to access and use the software that continues with the Website (hereinafter the "Software"), does not constitute a right of the User over the Software. Users must omit any act of reproduction, modification, translation or in general infringement of the Software and its content by the Users or by third parties in any way or means.

4.5 The Company grants to the Users a non-exclusive, personal, non-assignable and freely revocable license to use the Software, and will last only for as long as is necessary for the use of the Website in accordance with the Terms of Use.

4.6 Users are obliged to recover any positive and / or negative damage of the Company due to violation of rights of the same and / or third parties or misuse or illegal use of the Website.

5. OBLIGATIONS OF USERS

5.1 Users expressly agree, agree and agree that the general use of the Services of the Website by them a) does not in any way offend the personality of third parties and will not pose an indirect or direct threat to any other User or third party b) does not contradict by law, good and transactional morals c) does not in any way violate the privacy, personal data, individual and social rights of Users or third parties, d) does not violate the intellectual property rights of any third party and e) does not mislead or harm in no way the Company or any third party, User or not, knowingly promoting false, misleading or incorrect information or otherwise. If the above takes place, the Company expressly reserves the right to exercise any of its legal rights.

5.2 Users are prohibited from installing and promoting, in any way, any kind of unsolicited or unauthorized advertising or unsolicited spam, chain mail, pyramid schemes and any other form of spam, and promote advertisements without the written consent of the Company.

5.3 Users are prohibited from installing, promoting and / or disposing of content containing digital viruses or any other electronic code, files or programs designed to interfere with, corrupt, restrict or otherwise affect the operation of any software or any other service of the Website or prevent other Users from using the Website and any other service associated with it.
6. LINKS / RELATIONS WITH THIRD PARTIES

6.1 The Website may contain links to other websites which are the responsibility of third parties, natural or legal persons. The Company does not control the availability, content, privacy policy, quality and completeness of third party web sites services, as well as services and / or stores to which it may refer via links, hyperlinks (hyperlinks) and other actions.

6.2 Therefore, for any problem that arises when visiting or using the services of third party websites or third party services, Users acknowledge that they must go directly to the respective websites, pages, to the providers of these services and / or to the stores which are intact. the relative responsibility for the provision of their services.

6.3 In no case should it be considered that the Company embraces or accepts the content or services of the websites and / or stores and / or services to which it may refer, and / or that it is linked to all of the above in any other way , such as indicative relationship of mandate, task, work, protection, etc.

7. PERSONAL DATA MANAGEMENT

7.1 The management and protection of the personal data of the Website Users is subject to these Terms of Use, the Privacy Policy, the Cookies Policy, the relevant Terms of Participation in the competitions, as well as the provisions of national and European law regarding the protection of the individual. from the processing of personal data, as in force from time to time, including in particular Regulation (EU) 2016/679 and Law 3471/2006. ".

7.2 Please read these texts carefully to understand our approach and practices regarding your personal data and how we will handle it.

7.3 By providing your personal information to us, you declare on the one hand that you accept the Privacy Policy and Cookies Policy, and that you consent to the collection and processing and disclosure of your personal data in accordance with this Privacy Policy and Cookies Policy. The processing of your personal data, as described in this Policy, is based on the consent you provide to us using the services of our Website.

8. PROTECTION OF MINORS

8.1 The Website is strictly addressed to Users over eighteen (18) years old. However, if minor users state a false date of birth upon entering the Website or enter a false date of birth while using the Services of the Website, the Company is not responsible for their exposure to its content or for any other use of the Website. The users who declared a false date of birth and their parents / guardians / custodians are liable to the Company for any damage that the Company may suffer from their false declaration.

8.2 The distribution / release or distribution of child pornography in any way, as well as the seduction of minors in any way constitute criminal offenses and are prosecuted in accordance with the law. In case of posting such material by a User on the Website, the Company will immediately terminate the access of this User to the services of the Website, will report this incident to the competent authorities reserving all other legal rights.
9. STATEMENTS & DISCLAIMERS

9.1 The users agree that the use of the website is at their own risk, unless otherwise agreed in writing between the company and the users and to the maximum extent provided by applicable law, the company offers the services of the website and its content. "As is" for personal use and does not make any express, implied or other statements or warranties about the website and its use. Indicatively and not restrictively, the company does not make statements and guarantees of non-violation or absence of hidden or other defects, accuracy or absence as well as recognizable or not.

9.2 The company is not responsible for: (a) errors, inaccuracies, (b) any damage (property or moral) wanted from the use of the website, (c) any interruption, cessation, poor quality of services of the website, d) viruses, trojans horses that may be transmitted by the Website or any third party using the Website; .

10. APPLICABLE LAW

10.1 The Terms of Use, as well as any modification thereof are governed by the law of Cyprus, the law of the European Union and the relevant international treaties. Any provision of the above terms becomes contrary to the Law, automatically ceases to be valid, without in any case affecting the validity of the other terms.

10.2 For any dispute that concerns or arises from the application of these terms and the general use of the website www.nakas.com.cy by them, unless resolved amicably, to fall under the jurisdiction of the courts of Athens.

11. OTHER TERMS

11.1 These Terms of Use and any rights contained in them constitute the entire agreement between the Company and the Users of the Website and binds only them.

11.2 The Company reserves the right to modify and / or temporarily and / or permanently suspend part or all of the services of the Website with or without notice to the Users.

11.3 The Company is entitled to modify these Terms of Use unilaterally and without notice at any time, with the obligation to update this text for any modification or addition. However, the continuous use of the Website and after the above modifications implies unconditional acceptance of the Terms of Use. Frequent verification of the Terms of Use is therefore recommended.

11.4 The invalidity of a specific term of these Terms of Use does not affect the validity of the other terms, but automatically ceases to be valid.

11.5 If a User disagrees with the Terms of Use provided herein must not use the services of the Website.